Shipping policy
Last updated: February 2026
Thank you for shopping with Velivoglow. This Shipping Policy explains how and when your orders are processed and delivered.
Shipping Destination
At this time, Velivoglow ships exclusively within the United States.
We do not currently offer international shipping outside of the U.S.
Shipping Costs
- Flat-rate shipping: USD $10.00 per order
- Shipping costs are calculated and displayed at checkout before payment is completed.
- No additional handling or hidden fees apply.
Order Processing Time
- Orders are typically processed within 1 business day after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard Shipping: 3–4 business days
- Shipping times are estimates and may vary slightly due to carrier delays, weather conditions, or peak demand periods.
Once your order ships, you will receive a confirmation email with tracking information (if available).
Shipping Carriers
We work with reliable shipping carriers to ensure timely and secure delivery of your order within the United States.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us as soon as possible so we can assist you.
Velivoglow is not responsible for delays caused by circumstances beyond our control, including carrier delays, incorrect shipping addresses provided by the customer, or force majeure events.
Incorrect or Incomplete Address
Please ensure your shipping address is accurate and complete at checkout.
Velivoglow is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Information
If you have any questions regarding shipping, please contact us using one of the methods below:
Velivoglow
Owned and operated by Petria Dimitriou
📍 Markou Avgieri, Limassol, 3046, Limassol, Cyprus
📧 Email: support@velivoglow.com
📞 Phone: +357 96 781922
Live chat support available
Chat bot support available
Preferred contact method: Email